1 Placing an order
Choose the product you want to buy on ig2t.com. Click on the "Add To Cart" button next to the product. This will add the product to your "Shopping Cart". When you are done, click on the Checkout button in your Shopping Cart and you will be taken to the online order forms.
Complete each of the order forms accurately including billing address and payment information. If you bought currencies, you will be prompted to fill in your character's name during the checkout process and you need to make sure that it is 100% accurate or we can't deliver the currencies to you.
2 Paying for an order
For your convenience, at IG2T, we offer you a wide range of payment method for your purchases:
Credit Cards through Paypal
PayPal
MoneyBookers
Goole Checkout
Western Union
Bank transfer / wire transfer
3 Verification
All orders are needed to further verification and this is done for our customers' security. Due to the nature of our business dealing with virtual items, purchases paid by Credit Cards and Paypal are more likely to be flagged for verification than other less risky payment methods.
Once your order is flagged for verification you will be notified by email and information on the verification process. With your cooperation, the verification will be done soon.
If for any reasons, your credit card or PayPal payment has been rejected, we would advise you to pay using, E-gold, Bank/Wire Transfer, or Western Union
4 Refund
You may ask for a refund of an undelivered order and there will be no questions asked. Refunds for a PayPal payment will take up to about 24 hours for it to appear in your account if all things go smoothing. Credit card payments made through PayPal may take a little bit longer time for it to be reflected in your credit card account.
5 Bonus Information
IG2T was built on the support from all our loyal customers and we truly appreciate that, so we will always strive to provide as much bonus as possible to our valued customers.
Cumulated over $100 : enjoys 1% bonus
Cumulated over $200 : enjoys 2% bonus
Cumulated over $300 : enjoys 3% bonus
Cumulated over $400 : enjoys 4% bonus
Cumulated over $500 and more : enjoys 5% bonus
All IG2T's accounts will be automatically cumulated by the system. We encourage all customers to stick to one IG2T account, as this will ensure proper documentation of your purchase history, and this determines the bonus of your account.
6 Delivery time
Different game has different delivery time and it is also depending on the stock amount. For games such as World of Warcraft (delivered by in-game mail), delivery will start once your order passes verification and it is generally faster than other games that need in-game delivery. We do not hold back on delivery for games that are in stock. If you find that you have waited for your delivery for more than 2 hours, you should first check your email for updates from IG2T and make sure that you have not placed a pre-order. Most orders are undelivered because we could not contact you or we are out of stock. So please do not hesitate to contact our live support when you have not got your delivery.
Once your order is processed, delivery of your order will be made within 5 Minutes to 24hours if games are in stock. You will be notified through email upon any updates on the delivery of your order.
7 Out of stock
This item is currently not in stock and is not available for order. You will have to come back in a day or two to check for its availability.
In-Game Delivery
There are generally 2 modes of delivery for virtual currencies / items you have bought from us; it's either in-game delivery or offline delivery. For in-game deliveries, you need to contact our Live Support operators to arrange for a meeting in game so our delivery agents can hand you the currencies / items over a trade in-game.
How to buy Game Items from IG2T
It is very easy to buy items from our site. If you are not a member, you can also buy them directly from our site or our customer service. If you buy them from our site, the process is the following:
1) Click on currency on the top and choose the game you preferred.
2) Click on go and then you can see the following page. Select the sever you preferred
3) Click on go you will enter the price page, choose your preferred amount and buy
4) The product is in your shopping cart now. Enter QTY value and click on Update shopping cart?if you would like to buy more of the same product. Then click on Check out and buy